Legal.Protocols

Last Updated: January 2026

1. Data Controller

OrbitalForgeLabs, located at Calle de los Hornos Caleros 64, 1, Piso 5, 1 A, Ávila, Spain, is the data controller responsible for the processing of personal data collected through this website and associated services. For all inquiries regarding data processing, you may contact us at [email protected].

2. Data We Collect

We collect the following categories of personal data when you interact with our systems:

• Identity Data: Full name, professional designation, and organizational affiliation provided through contact forms.
• Contact Data: Email address, telephone number, and physical address submitted during project inquiries or service requests.
• Technical Data: IP address, browser type and version, operating system, device identifiers, and page interaction timestamps collected via server logs and analytics.
• Usage Data: Navigation patterns, page visit duration, referral sources, and interaction events recorded through essential analytics tools.
• Transaction Data: Payment records, billing address, and service engagement history processed through our payment infrastructure.

3. Legal Basis for Processing

OrbitalForgeLabs processes personal data under the following legal bases as defined by the EU General Data Protection Regulation (GDPR):

• Consent (Article 6.1.a): Where you have explicitly agreed to the processing of your data for specific purposes, such as receiving marketing communications or accepting non-essential cookies.
• Contractual Necessity (Article 6.1.b): Where processing is required to fulfill a contract with you or to take pre-contractual steps at your request, including project scoping, service delivery, and payment processing.
• Legitimate Interest (Article 6.1.f): Where processing is necessary for our legitimate interests in maintaining website security, improving service quality, and preventing fraud, provided these interests are not overridden by your fundamental rights.
• Legal Obligation (Article 6.1.c): Where processing is required to comply with applicable Spanish and EU law, including tax record retention and regulatory reporting requirements.

4. How We Use Your Data

Your personal data is processed for the following purposes:

• Responding to inquiries and providing requested project proposals and technical specifications.
• Executing and managing contracted web development services and deliverables.
• Processing payments and maintaining accurate financial records as required by Spanish tax law.
• Maintaining website functionality, security, and performance through essential technical operations.
• Sending service-related communications regarding active projects, system updates, or maintenance windows.
• Complying with legal obligations, resolving disputes, and enforcing our service agreements.

5. Data Retention

OrbitalForgeLabs retains personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Contact Form Data: Retained for 24 months from the date of submission, after which it is permanently deleted from active systems.
• Project Data: Retained for the duration of the active engagement plus 6 years, in compliance with Spanish commercial record-keeping requirements.
• Financial Records: Retained for 4 years as required by Spanish tax legislation (Ley General Tributaria).
• Technical Logs: Server access logs are automatically purged after 90 days. Analytics data is aggregated and anonymized after 26 months.
• Cookie Data: Session cookies expire at browser close. Persistent cookies are set to a maximum duration of 12 months, with renewal requiring fresh consent.

6. Data Sharing and Transfers

We do not sell, rent, or commercially exploit your personal data. Data may be shared with the following categories of recipients solely for the stated purposes:

• Hosting Infrastructure: Server data is processed within EU-based data centers. No personal data is transferred outside the European Economic Area without appropriate safeguards.
• Payment Processors: Payment data is processed through PCI-DSS compliant third-party payment infrastructure. OrbitalForgeLabs does not store full payment card details.
• Legal Authorities: Data may be disclosed to competent authorities when required by law, court order, or regulatory obligation under Spanish jurisdiction.

7. Your Rights Under GDPR

As a data subject under the EU General Data Protection Regulation, you have the following rights:

• Right of Access (Article 15): Request a copy of all personal data we hold about you.
• Right to Rectification (Article 16): Request correction of inaccurate or incomplete personal data.
• Right to Erasure (Article 17): Request deletion of your personal data, subject to legal retention obligations.
• Right to Restriction (Article 18): Request limitation of processing in specific circumstances.
• Right to Data Portability (Article 20): Receive your personal data in a structured, machine-readable format.
• Right to Object (Article 21): Object to processing based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Withdraw previously given consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond to all legitimate requests within 30 days.

8. Data Security

OrbitalForgeLabs implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS 1.3), encrypted data storage, access controls with role-based authentication, regular security audits, and incident response procedures aligned with ISO 27001 principles.

9. Supervisory Authority

If you believe that the processing of your personal data infringes the GDPR, you have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos — AEPD) at www.aepd.es.

Last Updated: January 2026

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are used to store information about your browsing activity, preferences, and session state. OrbitalForgeLabs uses cookies to ensure proper site functionality and to improve user experience.

2. How We Use Cookies

This website deployed by OrbitalForgeLabs uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the website to function correctly. These cookies enable core features such as navigation, form submission, and security token management. The website cannot function properly without these cookies, and they cannot be disabled. Examples include session management tokens and CSRF protection cookies.
• Functional Cookies: Remember your preferences and settings to provide a personalized experience. These include language preferences, UI customization states, and cookie consent selections. If you do not allow these cookies, some or all of these services may not function properly.
• Analytics Cookies: Collect information about how visitors use our website, including page visit counts, traffic sources, and navigation patterns. All data collected is aggregated and anonymized. We use this information to improve how our website works and to understand which services generate the most interest.

3. Specific Cookies Deployed

4. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies may impair the functionality of this website. For detailed instructions on managing cookies in your browser, consult your browser's help documentation.

When you first visit this website, you are presented with a cookie consent banner that allows you to accept or decline non-essential cookies. Your consent preference is stored locally in your browser and persists until you clear your browser data or withdraw consent.

5. Third-Party Cookies

OrbitalForgeLabs does not deploy third-party advertising or tracking cookies. Embedded content (such as Google Maps on our contact page) may set their own cookies in accordance with their respective privacy policies. We encourage you to review Google's privacy policy for information on their cookie usage.

6. Updates to This Policy

We may update this Cookies Policy to reflect changes in technology, legislation, or our operational practices. Any material changes will be communicated through the website banner notification system. Continued use of the website after changes constitutes acceptance of the updated policy.

Last Updated: January 2026

OrbitalForgeLabs is committed to delivering high-quality web development and digital systems services. This refund policy outlines the conditions under which refunds may be issued for services contracted through our platform.

1. General Refund Terms

All refund requests are evaluated on a case-by-case basis in accordance with the project milestones, deliverables completed, and the terms specified in the individual service agreement. OrbitalForgeLabs operates a milestone-based payment structure, and refunds are processed relative to the specific milestone in question.

2. Cancellation Before Project Initiation

If a project is cancelled before any work has commenced (defined as within 48 hours of contract signing and before the System Reconnaissance phase), a full refund of any advance payments will be issued within 14 business days. Cancellations must be submitted in writing to [email protected].

3. Partial Refunds During Active Projects

If a project is cancelled after work has commenced but before completion, the following conditions apply:

• All milestones that have been completed and delivered are considered non-refundable, as the associated work has been performed and resources expended.
• For the current milestone in progress, a partial refund may be issued proportional to the percentage of work remaining, at the sole discretion of OrbitalForgeLabs.
• Any advance payments for future milestones that have not yet been initiated will be refunded in full within 14 business days.
• Administrative and setup fees (if specified in the service agreement) are non-refundable once charged.

4. Non-Refundable Items

The following are expressly non-refundable:

• Third-party licensing fees, domain registrations, hosting prepayments, or API subscription costs incurred on behalf of the client.
• Work completed during the Architectural Blueprint or System Reconnaissance phases, as these represent intellectual property delivery and strategic planning services.
• Post-delivery modifications, feature additions, or scope expansions requested after the final handoff has been confirmed in writing.
• Services rendered under fixed-price agreements where the deliverables have been substantially completed as specified.

5. Service Quality Disputes

If you believe that delivered work does not meet the specifications outlined in the service agreement, you must notify OrbitalForgeLabs in writing within 14 days of delivery. Upon receipt of a quality dispute, we will conduct a technical review within 5 business days. If the dispute is found to be valid, we will either remediate the delivered work to meet specifications or issue a partial refund proportional to the deviation from agreed specifications.

6. Refund Processing

All approved refunds are processed within 14 business days using the original payment method. Refund processing times may vary depending on the payment provider and banking institution. OrbitalForgeLabs will provide a refund confirmation and transaction reference upon processing.

7. Governing Law

This refund policy is governed by the laws of Spain. Any disputes arising from this policy shall be resolved through the competent courts of Ávila, Spain. This policy does not affect your statutory rights under Spanish consumer protection legislation.

Last Updated: January 2026

These Terms of Service ("Terms") govern the use of web development, digital systems, and consulting services provided by OrbitalForgeLabs ("Company," "we," "us"), registered at Calle de los Hornos Caleros 64, 1, Piso 5, 1 A, Ávila, Spain. By engaging our services, you ("Client," "you") agree to be bound by these Terms.

1. Scope of Services

OrbitalForgeLabs provides professional web development, interface engineering, API infrastructure design, performance optimization, SEO technical services, and digital brand system construction. The specific scope, deliverables, timeline, and pricing for each engagement are defined in the individual Service Agreement ("SOW") issued prior to project initiation. These Terms apply to all engagements unless expressly modified in the SOW.

2. Project Initiation and Onboarding

Upon acceptance of a proposal, OrbitalForgeLabs will initiate the System Reconnaissance phase. Project commencement requires: (a) signed Service Agreement, (b) initial payment as specified in the SOW, and (c) delivery of all required client-side materials, assets, and access credentials as outlined in the onboarding checklist. Delays in client-side delivery will result in proportional timeline extensions.

3. Payment Terms

• Payments are structured according to the milestone schedule defined in each SOW.
• Invoices are issued upon milestone completion and are payable within 14 calendar days.
• Late payments incur a 2% monthly interest charge on the outstanding balance, compounded monthly, in accordance with Spanish commercial law.
• Work on subsequent milestones may be suspended if a milestone payment remains unpaid for more than 21 days.
• All prices are quoted in Euros (€) and are exclusive of applicable Spanish VAT (IVA), which will be added at the prevailing rate.

4. Intellectual Property

Upon full payment of all fees associated with a project, OrbitalForgeLabs grants the Client a perpetual, non-exclusive, royalty-free license to use all deliverables produced under the SOW. OrbitalForgeLabs retains the right to use general methodologies, frameworks, and non-proprietary tools developed during the engagement. Client-specific code, designs, and configurations are assigned to the Client upon final payment. Pre-existing intellectual property and third-party components remain subject to their original licensing terms.

5. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This includes business strategies, technical specifications, source code, client data, and financial information. Confidentiality obligations survive the termination of the engagement for a period of 3 years, except where disclosure is required by law or regulatory obligation under Spanish jurisdiction.

6. Limitation of Liability

To the maximum extent permitted by applicable Spanish and EU law, OrbitalForgeLabs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services. Our total aggregate liability for any claim arising from or related to a specific engagement shall not exceed the total fees paid by the Client under the applicable SOW. This limitation does not apply to damages resulting from gross negligence, willful misconduct, or breaches of confidentiality obligations.

7. Warranties and Disclaimers

OrbitalForgeLabs warrants that all services will be performed in a professional and workmanlike manner, consistent with industry standards for web development. We warrant that deliverables will conform to the specifications defined in the applicable SOW at the time of delivery. We do not warrant that deliverables will be error-free, uninterrupted, or compatible with all third-party systems not explicitly identified in the SOW. Software vulnerabilities discovered after delivery will be addressed within the scope of any agreed maintenance agreement or as a separate engagement.

8. Termination

Either party may terminate a Service Agreement with 14 days' written notice. In the event of termination, the Client is obligated to pay for all work completed and accepted up to the termination date. OrbitalForgeLabs will deliver all completed work product within 7 business days of termination confirmation. Sections relating to Confidentiality, Intellectual Property, Limitation of Liability, and Governing Law survive termination.

9. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from causes beyond its reasonable control, including but not limited to natural disasters, pandemics, government actions, telecommunications failures, or power outages. The affected party must provide prompt written notice and use commercially reasonable efforts to mitigate the impact.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of Spain. Any dispute arising from these Terms or any Service Agreement shall first be submitted to good-faith mediation. If mediation fails within 30 days, disputes shall be resolved through binding arbitration administered under Spanish arbitration law, with proceedings held in Ávila, Spain. Nothing in this section prevents either party from seeking injunctive relief in the competent courts of Ávila.

11. Amendments

OrbitalForgeLabs reserves the right to amend these Terms of Service at any time. Material changes will be communicated to active Clients via email with a minimum 30-day notice period. Continued engagement after the notice period constitutes acceptance of the amended Terms. Current versions of these Terms are always accessible at this URL.

12. Contact

For all inquiries regarding these Terms of Service, contact OrbitalForgeLabs at [email protected] or by post to Calle de los Hornos Caleros 64, 1, Piso 5, 1 A, Ávila, Spain.